What is the monthly cost of renting an instrument?
Promotional rates for the first two months will be $1.99 per month rental fee + $4.99 per month IMP fees these rates apply to the following: clarinets, trumpets, trombones, violins, violas and flutes. After the first two months rates will increase to $29.99 per month. NO CREDIT CHECK. Promotional rates for the first two months for alto saxophones will be $14.99 per month rental fee + $7.99 per month IMP fees. After the first two months rates will increase to $45.99 per month. Same day approval.
Wha kind of instrument can I rent?
You can rent: clarinets, trombones, trumpets, flutes, violins, violas, alto saxophone, tenor saxophones.
What's the instrument's condition?
You can rent new instrument, almost new and used instrument. All our instrument have been cleaned, sanitized and adjusted. New your used you are getting a teacher's approved instrument.
Do I need to pay a deposit?
You don't need a deposit to rent with us. However you must provide all the required documents to be approved to rent an instrument. Trumpets, clarinets, trombones, flutes can be rented without a deposit. Alto saxophones and more expensive instrument required a deposit or credit check.
Are there any contracts?
Instruments must be rented for a minimum of 4 months. Instrument may be returned at any point after that.
What is IMP?
IMP stands for: Instrument Maintenance Plan IMP stands for: Instrument Maintenance Plan All of our rentals come with a repair and maintenance plan. The IMP covers any maintenance and repairs to the instrument due to normal wear and tear. The IMP brings you peace of mind and saves you money. Please note, negligence and abuse, or damage to the finish are not covered by the IMP.
What if my child decides to switch to another Instrument, can I exchange it?
Definitely! Your rental agreement allows you to exchange instruments once a year. Instruments that are of equal or lesser value do not require a new application. However, instruments of a higher value will require that a new application be filled out.
How do I terminate the rental agreement?
Simple, just return the instrument. We ask that instruments be mailed to:
John Soto Music
1271 Old Barnwell Rd
Aiken SC 29803.
To avoid additional charges, please ensure to return the instrument, with all the accessories you received (mouthpiece, ligature, mouthpiece cap etc).
Why don't you charge a deposit?
We believe that renting an instrument should be easy and affordable. We don’t want a deposit to be an obstacle standing between your child and the amazing experience of learning to play a musical instrument.
Why do require my SS#?
We don’t charge a security deposit (which could range from $700 to $1,200) Your SS# is a way to ensure that payments will be made in a responsible and timely manner. In extreme cases of default we will report the number to the appropriate credit agencies. This will only happen when payment is 10 days past due and the instrument has not been returned to us.
What happens if I don't return the instrument?
The instrument you are renting is property of John Soto Music. If you are unable to return the instrument please contact us.
What is a “teacher approved” instrument?
This simply means that an instrument is of good quality, repairable and easy to play. Good instruments are easy to play and encourage children to practice. We stand behind our instruments!
Why do you need my email?
Your email will be our primary communication channel with you. We need your email to send you your statements and to update you on your account. It is also the most convenient way to reach us.
Are there any fees for late payment?
Yes, there is a $5.00 late fee. If payment cannot be processed or is not received on time, the charge will be incurred.
Why do you ask for a credit card and bank account number?
Our system requires these two forms of payment in order to bypass the deposit fees.
What day will you collect rental payments?
We process rental payments the second Friday of every month.
Is this a rent to own program?
No, at this time we do not offer a rent to own program. However, if you decide to purchase the instrument you are renting, please contact us for rates.
What if the instrument is lost or stolen?
The customer is fully responsible for the instrument. If the instrument cannot be returned, a fair market value of the instrument will be charged to your account. In the event of loss or theft please contact John Soto Music. I am Ready, Take Me To The Rent Application